Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Interact with our Instagram account (comments, direct messages, mentions)
• Participate in contests, promotions, or surveys
• Sign up for newsletters or updates
• Contact us through any communication channel

This information may include:

• Name and username
• Email address
• Phone number
• Profile information from social media platforms
• Any other information you choose to provide

1.2 Automatically Collected Information

When you interact with our services, we may automatically collect:

• Device information (type, operating system, unique identifiers)
• Usage data (pages viewed, time spent, clicks)
• IP address and general location data
• Browser type and version
• Referral source

1.3 Social Media Information

When you interact with us on Instagram or other social media platforms, we may collect:

• Your public profile information
• Content you share or tag us in
• Engagement metrics (likes, comments, shares)
• Information provided through Instagram Business Tools and Meta Platforms

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries and send updates
• Marketing: To send promotional content and personalized recommendations (with your consent)
• Analytics: To understand how users interact with our content and services
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To detect, prevent, and address fraud or security issues
• Content Improvement: To create and optimize content based on user preferences

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Third-Party Service Providers

We work with trusted third-party service providers who assist us in:

• Analytics: Google Analytics, Meta Pixel, Instagram Insights
• Email Marketing: Email service providers
• Cloud Storage: Hosting and data storage services
• Customer Support: Communication and support platforms
• Payment Processing: Secure payment gateways (if applicable)

3.2 Social Media Platforms

When you interact with us on Instagram or other social platforms, your information is also subject to those platforms' privacy policies, including Meta's Privacy Policy.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if necessary to:

• Comply with legal processes
• Enforce our terms and policies
• Protect our rights, property, or safety
• Investigate fraud or security issues

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze traffic and user behavior
• Deliver targeted advertising
• Measure campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format
• Restriction: Request limitation on how we process your data
• Object: Object to processing of your information for certain purposes

To exercise any of these rights, please contact us at contact@nurlantech.net.

7. Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you a notification (if you have provided contact information)

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Compliance with Meta and Instagram Policies

As an Instagram business account, we comply with Meta's Platform Policies, Commerce Policies, and Community Standards. Our use of your information through Instagram is also governed by Instagram's Data Policy and Terms of Use.

We use Instagram Business Tools and Meta technologies, which means Meta may receive information about your interactions with our account. For more information, visit Meta's Privacy Policy.